FAQs

Endurance treadmills are specifically designed for heavy-duty use with reinforced frames, commercial-grade motors, and superior shock absorption systems. They're built to withstand daily high-intensity workouts and longer training sessions, making them ideal for serious runners and fitness enthusiasts who demand reliability and performance.

Our endurance treadmills typically support between 100- 180kg user weight, depending on the model. Each product page clearly states the maximum user weight capacity. We recommend choosing a treadmill with a capacity well above your weight for optimal performance and longevity.

For walking: 120cm x 40cm minimum
For jogging and running: 130 x 45cm recommended
For fast running: 150cm x 50cm or larger ideal Consider your stride length and running style. A larger surface provides more comfort and safety, especially for taller users or those with longer strides.

Yes, all our endurance treadmills come with comprehensive warranties. Typically, this includes 5 years on motor and frame, 1years on parts and labour,  Specific warranty terms vary by model and are clearly outlined on each product page.

We offer fast delivery to most metropolitan areas across Australia. Our delivery service includes bringing the treadmill to your door if there are no stairs. Assembly service is available for an additional fee, or you can choose to assemble it yourself with our detailed instructions.

We will also personally call you to book in the delivery day

Most orders are dispatched within 1 business day Delivery times vary by location:

• Metro areas: 3-5 business days
• Regional areas: 7-12 business days
• Remote areas: Please contact us for specific timeframes

Yes, we partner with leading finance providers to offer flexible payment plans. Options include interest-free periods and low-rate payment plans. You can apply for finance during checkout, and approval is typically instant for qualifying customers.

Most of our endurance treadmills arrive 80% pre-assembled. Basic assembly typically takes  less than 1 hour and allen keys are in the box. We provide clear step-by-step instructions and video guides. If you prefer, our professional assembly service is available for an additional fee.

Allow at least 2 metres behind the treadmill for safety, and 1 metre on each side. Consider ceiling height (minimum 2.5m) and ventilation. Most endurance treadmills require a space of approximately 2.5m x 1.5m when in use.

Most residential treadmills require a standard 240V household outlet. Some commercial-grade models may require 15-amp outlets. Check the specifications on your chosen model, and ensure the outlet is on a dedicated circuit for optimal performance.

Regular maintenance includes:

• Weekly: Clean and inspect the belt and deck
• Monthly: Check belt alignment and tension
• Every 3 months: Lubricate the belt (if required)
• Annually: Professional service check

We provide detailed maintenance guides and video tutorials for all our models.

We stock genuine replacement parts for all treadmills we sell. Our qualified technicians provide repair services across Australia. Most common issues are covered under warranty, and we offer competitive rates for post-warranty repairs.

Yes, we offer comprehensive technical support including phone support, email assistance, and online troubleshooting guides. Our support team consists of qualified technicians who can help with setup, operation, and maintenance questions.

Absolutely! Our endurance treadmills are designed for all fitness levels and activities, from gentle walking to intense running sessions. Variable speed controls and incline settings accommodate different workout intensities and user preferences.

Our treadmills are designed with noise reduction in mind, featuring quality motors and shock absorption systems. Most models operate at conversation level (around 65-70 decibels). Consider placement away from bedrooms if noise is a concern.

Many of our models are suitable for rehabilitation and physical therapy use, featuring low starting speeds, excellent stability, and safety features. However, we recommend consulting with your healthcare provider before beginning any rehabilitation program.

We offer a 30-day satisfaction guarantee on all treadmills. If you're not completely satisfied, you can return the treadmill in original condition for a full refund (return shipping costs apply). The treadmill must be returned in its original packaging with all accessories.

Our product specialists are available to help you choose the perfect treadmill based on your fitness goals, available space, and budget. We also provide detailed comparison charts and customer reviews to help you make an informed decision. You can also call us direct 0402 616684

Yes, we are authorized dealers for all the brands we carry. This ensures you receive genuine products, valid warranties, and authorized service support. You can purchase with confidence knowing you're getting authentic products backed by manufacturer warranties.