FAQs

Are online payments safe on your website?

All online payments are 100% safe. Endurance uses eWAY which is a leading internet payment gateway provider operating in Australia as well as globally. eWAY is a PCI DSS (Payment Card Industry Data Security Standard) compliant.

 

How long has Endurance Been Selling Treadmills?

Endurance has been selling treadmills online since 2009, importing the highest quality products for the Australian market. We have sold treadmills to Concord Hospital, NSW Police, Football NSW, Personal Training Studios , Mission Australia and Australian Retirement Homes to name just a few

 

 

Will you deliver up stairs?

Deliverying upstairs requires extra assistance and needs to be cleared with the courier company before we can confirm this delivery. Please advise us if this is the case

 

Do you have a showroom? Am I able to view your products?

We currently have a showroom in Sydney, and 2 warehouses In Sydney and Melbourne

Please view our Contact us for more details

 

Do you offer lay by or payment plans?

Yes we offer no deposit , interest free payment plans. You can click here to read more on these plans

 

How long will it take for my order to arrive?

Depending on your location, the delivery times may vary.

See our delivery policy for further information

 

What is Endurance return policy?

Endurance offers a 7 day return policy on all products sold. We will offer a full refund on damaged or faulty goods, or offer a money back guarantee if you’re unhappy with any of our products.

 

What is Endurance warranty policy?

Endurance provides a full 12 months warranty coverage on all products sold. Endurance Treadmills all come with a standard Lifetime Frame and Motor warranty. Lifetime is considered to be 5 years unless otherwise stated specifically.

See our warranty policy for a full explanation.

 

I have a question about a product. How do I get my question answered?

You can contact us through the contact us page or phone us direct on 

 

What are the payment options available?

We accept Visa, Mastercard, Paypal and CODs.

 

What currency will I be charged in?

All orders are in Australian Dollars (AUD).