Terms & Conditions | Endurancetreadmills.com.au – Endurance Treadmills
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  • Terms & Conditions | Endurancetreadmills.com.au

Terms & Conditions

If you visit or shop On Endurance Treadmills, you will agree to Endurance Terms and Conditions. The Endurance Treadmills website and domain name (endurancetreadmills.com.au), is a shopping website where you can browse, select and order Products & Services advertised on the Site .

 Before purchasing, consumers will have read and agreed to all of the Warranty and Refund policies, postage & shipping information and payment detail. Please read them carefully. Endurance reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you.

Please note that all transactions are processed in Australian Dollars (AUD)

TERMS & CONDITIONS

 ATTENTION: ALL CONSUMERS MUST AGREE TO OUR TERMS AND CONDITIONS, WARRANTY AND DELIVERY POLICY BEFORE PURCHASING.

1. Consumers have to read and agree all of the warranty policy, postage & shipping information, payment detail before purchasing.

2. While all care is taken, any errors or omissions in the item details are unintentional (If you do find any errors or inconsistencies, please feel free to contact us and we will make the appropriate adjustments).

3. All pictures contained within our advertising material are for illustration purposes only.

4. Please state a physical address for delivery. No PO Box or GPO Box addresses. We also do not deliver to Islands.

5. Delivery is only to the ground floor at the front of the door.(as long as truck can access front door and no stairs are involved . Shipping is door to door delivery, except in remote locations or if there is difficult access such as stairs or the driveway is not suitable for a truck. In this case they will leave it as close to the door as possible.
If a delivery time is arranged with courier and you are not home and a redelivery is required there will be an additional $100 fee. if item is then cancelled there will be a 20% return and restock fee payable and delivery fee is nonrefundable. You can also arrange with the courier to leave at the door if you will not be home but no responsiblity is taken for items left at door or in a safe

6.  We offer refund within the first 7 days upon receiving your item, if the item is damaged or faulty upon receiving it. Buyer must provide original invoice and arrange for the delivery of the item(s). Please refer to the Return Policy.

8. All Consumers must agree with the warranty policy before purchasing. Please refer to the Warranty Policy.

9. We do not accept liability for consequential loss, nor for injury or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product.

10. We do not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer.

11. Whilst care is taken, we will not be directly liable for any loss, theft or damage to any goods. If problem arises, please contact us and we will do our best to resolve any issues.

12. Standard delivery and installation terms are on ground floor with level access only, upstairs or downstairs & difficult areas to access will require 2 people and special arrangements must be made, additional fees will apply at contracted discretion.

13. Due to occupational health and safety, someone must assist the courier driver with unloading the treadmill as it is too heavy for one person to move on there own. Small items like exercise bikes may be left behind gates or next to front door if nobody is home to accept delivery but we are not responsible for items stolen or damaged. Some items may be pre assembled prior to delivery (only applies to items for installation).

14. Fitness equipment annual servicing & cleaning will prolong the life of your equipment, NOTE: does not alter or add to our standard warranty terms and conditions.

15. Callouts are not included in our warranty policy. For all call outs, a fee will apply plus labour charge. Please also note that in some areas, call outs are not available.

16. If Order Is cancelled there will be a 10% cancellation admin fee . If the item has already been sent out you will need to pay the delivery and return fee.( as per courier rates)

18. All care taken by our technicians no responsibility for lost, stolen, damage goods or damage coursed to home when installation takes place. All work to be deemed to be warranty will be done in accordance with our warranty policy. All work to be deemed non warranty will be charged on the spot callout fee plus labour & parts. 

19. Treadmill Hire payments are non refundable

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, manuals, videos, is property of Endurance Treadmills. The compilation of all content on this site is the exclusive property of Endurance, is used with permission and is protected by international copyright laws.

Limitation of Liability

Endurance Treadmills does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer. Endurance does not accept liability for consequential loss, nor for injury or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product. Whilst care is taken, Endurance will not be directly liable for any loss, theft or damage to any goods. If problem arises, please contact us and we will do our best to resolve any issues. Please consult a health professional prior to using and purchasing our products, to find out whether or not these products are suitable for the user.

Product Information

Endurance attempts to be as accurate as possible in providing product information. However, we cannot warrant that the information and prices are current, reliable, accurate or error-free. If you are unsure about the validity of the information or pricing, or notice any errors or inconsistencies, please contact us for further confirmation. All pictures contained within our advertising material are for illustration purposes only.

Privacy

Endurance treats all customer information in accordance with our Privacy Policy. Please review our Privacy Policy for further details.

Warranty and Repairs

All work to be deemed within the warranty policy will be done in accordance with Endurance warranty policy. Work not covered within our warranty policy will be charged on the spot callout fee plus labour & parts. Please review our Warranty Information and Policy for further details. 

Delivery

Delivery of products will be subject to our Delivery Policy. Please review our Delivery Policy for further details.

Refund

All Endurance products are subject to a 7-day refund policy. Please review our Refund policy for further details.

Terms of Service

All products are subject to availability and are delivered flat-packed and will require some assembly. In cases requiring technician support, fees will apply if a technician does not obtain easy access to the item required to be serviced. Some items may not be repaired on site and may have to be returned to the workshop for major repairs, additional fees may apply. If parts are not available at time of service due to no stock, a call back fee may apply. All care taken by our technicians bear no responsibility for lost, stolen, damaged goods or damage caused to home when installation takes place.

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★ Reviews

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2377 reviews
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Endurance Athlete Treadmill
Chen Gu (Canberra, AU)
Excellent Treadmill Experience – Great Value for Money

I had a fantastic experience purchasing this treadmill. The sales team was extremely patient and provided thorough explanations to help me choose the right model. Delivery was fast and the packaging was secure—everything arrived in perfect condition. The treadmill itself feels safe, sturdy, and easy to use. It’s also stylish and runs smoothly. For the price, the quality is outstanding—truly great value for money. After-sales service has been very helpful and responsive as well. Overall, I’m very satisfied and highly recommend it!

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Endurance Marathon Treadmill
Tony Anderson (Brisbane, AU)
New Treadmill

I worked my old treadmill until it wouldn't go any more. Lets see how long I can run this one.

C
Endurance Predator Treadmill - Low Impact Treadmill For Bad Knees And Joints
Clair (Adelaide, AU)
Couldn't be happier!

Easy and reliable company to purchase from. The treadmill works great and was very easy to put together. Highly recommend Endurance Treadmills!

P
Treadmill Silicone Lube
Paul Murray (Brisbane, AU)
Quick Delivery

Ordered some maintenance supplies - easy to order and delivered promptly - just what you want.

C
Endurance SPT Treadmill
Christian (Sydney, AU)
Endurance SPT 1 year ownership review

This review is for the Endurance SPT after 1 year of ownership.

I'll start by saying the online support prior to delivery was excellent. Our treadmill was purchased just prior to Christmas 2023 whilst on sale through Endurance's official Amazon shop. We were departing for holidays within a few days and were in the predicament of possibly having the treadmill delivered whilst being away. We reached out and their support was very good and responsive, and were able to organise from memory a next day delivery (we live in Sydney).

The treadmill is a medium size and weight, giving it a solid enough feel in build quality and stability, however remaining light enough to be easily moved around by myself or wife if needed. As other reviews may have mentioned, set up may be quite difficult if done alone, however instructions and steps are itself easy.

Here are my likes, dislikes, and observations from the last year of ownership.

Likes:
User interface - simple as a treadmill should be with large buttons as well as controls on the handles
Running belt - made of a hard-wearing plastic material which provides plenty of grip however also won't cause friction burns on intermittent skin contact (safer with children)
Form factor - Being able to fold up the treadmill and move it around the house is great
Speed and incline options - More than enough settings for 99% of the population
Finish - The materials used and the coatings on the frame are good quality and show almost no wear from a year of use

Dislikes:
Heartrate sensors - Located on the handles, these sensors are probably only for those continuously walking. They take too long to establish a reading (e.g. walking after conducting a run)
Lack of waterproofing - This may sound silly, however I myself generate a lot of sweat during a run, and there are a couple vulnerable points on the treadmill where water/sweat may ingress. These include the speed/incline adjustment buttons on the handles, the usb port, and the speakers. This vulnerability is serious enough that even after a wipe down after every use, I have had an instance where the treadmill was unable to turn on for multiple days in a row due to this. To combat this I now have to drape a towel over the whole upper section of the treadmill when in use by myself.

Other observations:
Size of the track - I am 175cm tall and find the track a perfectly adequate size for running. I would still say the track size does initially take getting used to and you will find yourself consciously aware of the sides and end of the track, however this is no longer a factor.
Somewhat limited quick-select speeds - I think more space on the interface should be dedicated to adjusting the speed and less controlling the incline. Quick-select buttons on the screen interface only go up in speeds of 2km/h up to 10km/h which can mean constantly holding down the increase button for a short while if you want to run at speeds greater than 10km/h (only increases in increments of 0.1km/h per press).
Pricing - I think at the time whilst on sale, this treadmill was a very good purchase and great value, however whilst writing this review there are currently some other comparable treadmills which I would say are very competitively priced.

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